Academic Year	2018-2019
Unit	Student Outreach and Retention (SOAR) Center
Domain	Professional & Administrative Skills
Program or Event	Student Staff Training
Number of Students	13
Assessed By	Post only survey of student opinions, beliefs Post only tests of student knowledge Student performance (e.g., student oral presentation) rated WITHOUT rubric
Uses of Results	Reporting results (EVERYONE SHOULD CHECK) Providing feedback to student/participant
Outcome	During the summer student staff training, SOAR Center student staff will increase their knowledge of retention barriers and challenges faced by first-generation, low-income, underrepresented and underserved students in higher education, and be able to articulate 5 specific retention barriers and campus resources available to help students overcome these barriers.
Benchmark	50% of student staff will increase their knowledge of retention barriers and challenges faced by first-generation, low-income, underrepresented and underserved students in higher education, and be able to articulate 5 specific retention barriers and campus resources available to help students overcome these barriers.