Academic Year	2018-2019
Unit	Office of the Vice Chancellor, Student Affairs (exempted)
Domain	Personal Responsibility
Program or Event	Student Employees
Number of Students	7
Assessed By	Pre & Post tests of student knowledge
Uses of Results	Reporting results (EVERYONE SHOULD CHECK) Providing feedback to student/participant
Outcome	Student employees will be able to manage inquiries regarding commencement by knowing times and dates of each ceremony, the number of tickets provided to each student and by gathering identifying information on the graduate. Students will also have a clear understanding of the ticketing system in order to manage specific ticket changes and requests.
Benchmark	NA