Academic Year	2022-2023
Unit	Center for Black Cultures, Resources, and Research
Domain	Civic & Community Engagement
Program or Event	Program effort involves contacting all 1500 plus Black undergraduate and graduate students via phone with a follow-up email. Each apprentice director will be provided with the call script to ensure continuity and quality across exchanges; in the event that students are unavailable via telephone, the apprentice directors are instructed to leave a voice mail. Every phone call will be followed up with an email that includes a list of services and resources available as well as an invitation to reach out to the center director during his virtual office hours. Student LO *Increased student awareness of the center services and resources *Increased student utilization of the center services and resources Staff LO *Increased understanding of how to optimize service delivery and resource utilization
Number of Students	1500
Assessed By	Other (if selected, explain in your LO description above)
Uses of Results	Other
Outcome	Increased awareness of the center, its services, and its resources. Increased involvement with the center and participation in its programs.
Benchmark	100% outreach to all 1500 African American undergraduates and graduate students