Academic Year	2019-2020
Unit	Disability Services Center
Domain	Leadership Development
Program or Event	DSC Student Assistant Training and Development
Number of Students	75
Assessed By	Pre & Post surveys of student opinions, beliefs Checklist of what student(s) did Student performance (e.g., student oral presentation) rated WITHOUT rubric Pre & Post tests of student knowledge
Uses of Results	Refining program/program changes Reporting results (EVERYONE SHOULD CHECK) Unit planning and/or budgeting Providing feedback to student/participant
Outcome	DSC student assistants and student drivers will be cross-trained two times per academic year to provide services and accommodations to DSC registered students through a social justice customer service lens focused on job skills, awareness, sensitivity, perspective and best practices
Benchmark	100% of those who participate in the training will be able to articulate the importance and also demonstrate culturally sensitive and relevant services to students, faculty, and staff interacting with the DSC in person, by telephone, email and other communications