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Click Here for Details
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2021-2022
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Yes
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The Level Up Program
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The Student Center will increase its student workforce from approximately 12 student employees to approximately 150, which is a 1,150% increase. The entire workforce will be required to participate in the Student Center learning and development system called The Level Up Program. As part of the program, students use a custom-developed, web-based application for tracking all of their training activities. It is an interactive, real-time checklist of all required reading, experience hours, training, and tests required at each of four levels of employment in each department: operations, landscaping, housekeeping, event services, audiovisual services, finance, marketing, IT tech support, and IT development. This web-based technology will be updated to better aggregate, synthesize, and visually display summary data of direct and indirect evidence of learning in all nine areas of expertise with more attention on specialized job competencies.
Mission Statement:
Foster the academic, social and cultural mission of the university with student involvement and development opportunities via employment and mentoring outside the classroom in a world-class facility offering year-round conference and event production services.
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Leadership Development
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Click Here for Details
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2019-2020
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Yes
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The Level Up Program (Levels 3 & 4)
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Students participating in The Level Up Program levels 3 and 4 will have assessed their individual interpersonal qualities and will demonstrate leadership skills needed to function effectively in their respective departments (media services, audiovisual services, operations, finance, HR, IT, maintenance, or event planning) now and in future professional settings.
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Leadership Development
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Click Here for Details
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2018-2019
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Yes
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The Level Up Program
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Students participating in The Level Up Program levels 3 and 4 will demonstrate Leadership skills needed to function effectively in their respective departments (media services, audiovisual services, operations, finance, HR, IT, maintenance, or event planning) now and in future professional settings.
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Leadership Development
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Click Here for Details
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2017-2018
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Yes
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Student Leveling Program Levels 3 and 4 of 4
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Students participating in the Professional Development Leveling Programs levels 3 and 4 will demonstrate essential Leadership skills needed to function effectively in their respective department (media services, audiovisual department, operations, finance, HR, maintenance, or event planning) now and in future professional settings.
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Leadership Development
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Click Here for Details
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2024-2025
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No
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UI/UX Team (LEARNING OUTCOME)
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(LEARNING OUTCOME) During the 2024-2025 fiscal year, the UI/UX Design Team will focus on advancing a higher percentage of designers from Level 3 to Level 4. As part of the Level Up program, all designers will be required to take a Pre-Assessment test at the start of their employment. The objective is to promote at least 75% of eligible designers to Level 4 by the end of Q3, ensuring that they complete all required assessments, including the post-assessment, to track their growth and learning outcomes. This will allow us to collect and evaluate comprehensive data to further improve the effectiveness of the Level Up program for UI/UX designers.
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Professional & Administrative Skills
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Click Here for Details
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2024-2025
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No
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Operations Team (LEARNING OUTCOME)
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(LEARNING OUTCOME) In the 2024-2025 fiscal year, the Operations Team will focus on ensuring that all Level 1 employees complete the Approach to Quality Service test with a score of 9 out of 10 or higher. The team will fully utilize the Level Up software to track each employee's test results and ensure that any student who fails the test retakes it until they pass. A system will be implemented within Level Up to send automatic reminders to students who do not pass the test. The goal is to ensure that no student is left without completing this critical assessment.
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Professional & Administrative Skills
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Click Here for Details
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2024-2025
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No
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Mobile Team (LEARNING OUTCOME)
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(LEARNING OUTCOME) In the 2024-2025 fiscal year, the Mobile Development Team will improve the consistency of progress tracking toward the completion of Level 3 quizzes and assessments. A structured system for bi-weekly check-ins will be implemented during sprint meetings to ensure that all team members are on track. The goal is for at least 75% of eligible team members to complete all required Level 3 quizzes by the end of Q2 through 3 and to promote 90% of eligible members to Level 4 by the end of Q4. This will be supported by improved tracking within the Level Up software to monitor each member's progress.
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Professional & Administrative Skills
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Click Here for Details
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2024-2025
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No
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Finance Team (LEARNING OUTCOME)
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(LEARNING OUTCOME) In the 2024-2025 fiscal year, the Finance Team will focus on using the Level Up software to accurately record all training activities, with a specific emphasis on UCLC mandatory training and Basic Finance training as assigned. The goal is to ensure that all Finance Team members complete these required trainings and that their progress is fully documented and tracked within Level Up. By the end of the year, we will be able to generate comprehensive reports on the training completion rates and ensure compliance across the Finance Team.
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Professional & Administrative Skills
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Click Here for Details
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2024-2025
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No
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The Level Up Program (UNIT OUTCOME)
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(UNIT OUTCOME) Students and administrators using the Level Up software will experience a significantly improved user interface and data reporting capabilities. These improvements will facilitate more efficient data management, including the ability to filter, sort, save, share, and compare data with ease. Additionally, the updated Angular 15 front-end will provide increased performance and efficiency for all users, enabling faster processing and access to reports.
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Professional & Administrative Skills
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Click Here for Details
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2024-2025
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No
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Approach to Quality Service (UNIT OUTCOME)
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(UNIT OUTCOME) During the 2024-2025 fiscal year, the Approach to Quality Service quiz will be migrated from Google to the Level Up Program software, centralizing more quizzes in one place. This migration will improve the user experience for both employees and administrators by streamlining the process of taking and monitoring quiz results. Administrators will be able to view pass/fail statuses for employees directly within the Level Up system. In addition, contingent upon improvements to the Level Up software (Unit Outcome #1), statistical data about quiz results will be displayed on a user-friendly dashboard for easier tracking and analysis.
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Professional & Administrative Skills
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Click Here for Details
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2024-2025
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No
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Event Team (LEARNING OUTCOME)
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(LEARNING OUTCOME) During the 2024-2025 fiscal year, the Event Services team will redefine its training and quizzes to align with the significant changes in the team’s responsibilities post-COVID. This will involve updating the Leveling Document to reflect new training activities and required quizzes. The primary objective will be to ensure that all Event Services student employees are utilizing the Level Up software to track their progress through the newly defined levels of employment. The goal is for 100% of Event Services student employees to actively use Level Up to log their progress with an emphasis on leveling up (promoting to next level) by the end of the fiscal year.
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Professional & Administrative Skills
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Click Here for Details
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2024-2025
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No
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Marketing Team (LEARNING OUTCOME)
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(LEARNING OUTCOME) During the 2024-2025 fiscal year, the Marketing team will update its training and quiz requirements to ensure that all Marketing students, regardless of any transfer to other teams, complete their necessary marketing training. A stretch goal will be the creation of a place for Marketing students to list their portfolio pieces in a centralized location within the Level Up software. The goal is for 100% of Marketing students to actively use Level Up to log their progress and showcase their portfolio pieces with emphasis on leveling up (promoting to the next level of employment) by the end of the fiscal year.
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Professional & Administrative Skills
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Click Here for Details
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2024-2025
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No
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HR Team (LEARNING OUTCOME)
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(LEARNING OUTCOME) During the 2024-2025 fiscal year, the HR team will establish its own dedicated track within the Level Up program, separate from Finance. This will involve the creation of a Leveling Document that outlines the basic and other required training activities and quizzes for all four levels of HR employment. Student Web developers will assist in setting up the HR team in the Level Up software, ensuring that all HR student employees are able to track their progress. The goal is for 100% of HR student employees to actively use Level Up to log their progress, with emphasis on leveling up (promoting to next level) by the end of the fiscal year.
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Professional & Administrative Skills
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Click Here for Details
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2024-2025
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No
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Web Team (LEARNING OUTCOME)
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(LEARNING OUTCOME) During the 2024-2025 fiscal year, Web Development team members at Level 3 will make continuous progress towards Level 4 by completing the necessary Level Up training activities and tests. Individual OKRs will be established for each team member, detailing the specific requirements for their progression to Level 4. Progress will be monitored during bi-weekly sprint meetings, with the objective of having 100% of Level 3 Web Development team members complete all Level 4 requirements by the end of the fiscal year. Regular check-ins and clear documentation will ensure that all team members stay on track for promotion to Level 4.
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Professional & Administrative Skills
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Click Here for Details
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2024-2025
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No
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Tech Team (LEARNING OUTCOME)
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(LEARNING OUTCOME) During the 2024-2025 fiscal year, the Tech team will redefine its training and quizzes to align with the evolving responsibilities of the team. This will involve updating the Leveling Document to reflect new training activities and required quizzes for all levels of employment. The primary objective will be to ensure that all Tech student employees are utilizing the Level Up software to track their progress through the newly defined levels of employment. The goal is for 100% of Tech student employees to actively use Level Up to log their progress with emphasis on leveling up (promoting to the next level) by the end of the fiscal year.
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Professional & Administrative Skills
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Click Here for Details
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2023-2024
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Yes
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The Level Up Program (Operations)
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ASSESSING 2023-24 (OPERATIONS): Students participating in The Level Up Program at Level 3 will lead operations crews and train new team members on basic event setups, AV, safety procedures, and proper equipment storage. L3s must demonstrate proficiency in Student Affairs Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication).
Required:
–Must become an AV Tech and Event Lead to be eligible for L4
–Must complete a minimum of 75 hours at L3
–(Crew Lead) Emergency Preparedness Training with Building Maintenance & Engineering Supervisor (required)
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Professional & Administrative Skills
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Click Here for Details
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2023-2024
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Yes
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The Level Up Program (Event Services)
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RE-ASSESSING 2022-23 (EVENT SERVICES): Students participating in The Level Up Program as a Reservation Specialist will learn and demonstrate proficiency with event intake and management systems; learn and demonstrate proficiency with event diagramming software; and learn and demonstrate proficiency with DocuSign for managing electronic event agreements. Students will also demonstrate proficiency in Student Affairs’ Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with approximately nine hours of mandatory UC-employee training will prepare the students for success in their current role and prepare them for promotion to Level 3 of the four-level program.
SCES ASSESSMENT MISSION STATEMENT: Foster the professional growth and development opportunities via four levels of employment increasing in responsibility for UCI undergraduate and graduate students preparing for success in their current employment and in future professional settings.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
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Click Here for Details
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2023-2024
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Yes
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The Level Up Program (IT Tech)
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RE-ASSESSING 2023-24 (IT TECH): Students participating in The Level Up Program at Levels 3 and 4 as an IT Tech will demonstrate basic understanding of AWS fundamentals; demonstrate basic understanding of event management software; demonstrate basic understanding of Microsoft Outlook; provide conference attendees with Wi-Fi, laptop, and presentation support; demonstrate understanding of computer workstation networks; provide desktop computer, internet, and printer support. Students will also demonstrate proficiency in Student Affairs’ Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with approximately nine hours of mandatory UC-employee training will prepare the students for success in their current role and prepare them for future professional settings.
Students participating at Level 3 must complete 300 experience hours to be eligible for promotion Level 4.
SCES ASSESSMENT MISSION STATEMENT: Foster the professional growth and development opportunities via four levels of employment increasing in responsibility for UCI undergraduate and graduate students preparing for success in their current employment and in future professional settings.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
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Click Here for Details
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2023-2024
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Yes
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The Level Up Program (Finance/HR)
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RE-ASSESSING 2022-23 (FINANCE): Students participating in The Level Up Program on the Finance Team will learn and apply Student Center billing and invoicing policies and procedures in addition to practicing back-office administrative tasks and demonstrated competency with Microsoft Word and Excel. Students will also demonstrate proficiency in Student Affairs Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with approximately nine hours of mandatory UC-employee training will prepare the students for success in their current roles and prepare them for promotion to Level 3 of the four-level program.
SCES ASSESSMENT MISSION STATEMENT: Foster the professional growth and development opportunities via four levels of employment increasing in responsibility for UCI undergraduate and graduate students preparing for success in their current employment and in future professional settings.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
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Click Here for Details
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2023-2024
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Yes
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The Level Up Program (Mobile Development)
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ASSESSING 2022-23 (MOBILE DEVELOPMENT): Students participating in The Level Up Program at Level 3 as an IT Mobile Developer will learn and apply the OKR method of goal-setting; learn and apply key principles of scrum methodology in an agile environment; learn and apply project management techniques; demonstrate proficiency with Github developer repository; learn and demonstrate fundamentals of Amazon Web Services; demonstrate a high-level understanding of the system design of a mobile software project; understand version control systems and why they are important in team software development environments; demonstrate ability to produce clean, structured, well-documented code based on specifications. Students will also demonstrate proficiency in Student Affairs’ Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with approximately nine hours of mandatory UC-employee training will prepare the students for success in their current role and prepare them for future professional settings.
Students participating at Level 3 must complete 300 experience hours to be eligible for promotion Level 4.
SCES ASSESSMENT MISSION STATEMENT: Foster the professional growth and development opportunities via four levels of employment increasing in responsibility for UCI undergraduate and graduate students preparing for success in their current employment and in future professional settings.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
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Click Here for Details
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2023-2024
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Yes
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The Level Up Program (UI/UX Design)
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ASSESSING 2022-23 (UI/UX Design): Students participating in The Level Up Program at Levels 3 and 4 as a UI/UX Designer will learn and apply the OKR method of goal-setting; learn and apply key principles of scrum methodology in an agile environment; learn and apply project management techniques; learn and apply heuristic principles of UI/UX design; learn and apply fundamentals of UI/UX design. Students will also demonstrate proficiency in Student Affairs’ Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with approximately nine hours of mandatory UC-employee training will prepare the students for success in their current role and prepare them for future professional settings.
Students participating at Level 3 must complete 300 experience hours to be eligible for promotion Level 4.
SCES ASSESSMENT MISSION STATEMENT: Foster the professional growth and development opportunities via four levels of employment increasing in responsibility for UCI undergraduate and graduate students preparing for success in their current employment and in future professional settings.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
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Click Here for Details
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2023-2024
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Yes
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The Level Up Program (Marketing)
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ASSESSING 2022-23 (MARKETING): Students participating in The Level Up Program at Level 1, 2, 3, or 4 as a Marketing Specialist will learn and apply best practices for proofreading and copyediting advertising copy; learn and apply best practices for project trafficking; learn and apply brand identity and style guidelines for original design work; learn and apply best practices on social media channels; provide reliable large-format printing services; and learn and apply systems for project and time management.
SCES ASSESSMENT MISSION STATEMENT: Foster the professional growth and development opportunities via four levels of employment increasing in responsibility for UCI undergraduate and graduate students preparing for success in their current employment and in future professional settings.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
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Click Here for Details
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2023-2024
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Yes
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The Level Up Program (UNIT PROGRAM)
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ASSESSING 2023-24 (UNIT OUTCOME): The previous assessment year (2022-23) identified opportunities for improving The Level Up Program software.
1. The software is data rich but information poor. Providing administrators user-friendly ways to search, sort, filter, print, share, save, and compare vast amounts of data is needed. UI Designs were completed in the 22-23 assessment period. Those are in production for deployment in 23-24 assessment period.
2. An effort is underway to update the Angular 6.0 front end to Angular 15. This will provide designers more alacrity and efficiency when improving or changing the user interface.
3. During the 22-23 assessment period, UI/UX completed designs for employee engagement and employee satisfaction surveys administered within Level Up. Those designs are in production for deployment in the 23-24 assessment period.
Completion of any one of these items will be a major improvement to the overall program.
Because The Level Up software is vital to measuring the team’s learning outcomes, it will be the object of analysis for a multi-part CAS Self-Assessment. Started during the 22-23, in-depth, 4-year assessment period, management will continue to complete “Work Forms A-E" from the CAS Self-Assessment Guidelines for Assessment Programs (2019). The results are expected to lead to actionable improvements to The Level Up software and Level Up program.
MISSION STATEMENT: During the 22-23 assessment period, as a results of the CAS SAG evaluation of tour assessment program, SCES developed a mission statement specifically for the assessment program.
SCES LO MISSION STATEMENT: Foster the professional growth and development opportunities via four levels of employment increasing in responsibility for UCI undergraduate and graduate students preparing for success in their current employment and in future professional settings.
During the 22-23 assessment period, Student Affairs completed an update to their mission statement. Therefore, SCES plans to continue the work by updating theirs in the 23-24 assessment period. When this happens, the SCES LO Mission Statement will be re-evaluated.
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Professional & Administrative Skills
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Click Here for Details
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2023-2024
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Yes
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The Level Up Program (Web Development)
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ASSESSING 2022-23 (WEB DEVELOPMENT): Students participating in The Level Up Program at Level 3 as an IT Web Developer will learn and apply the OKR method of goal-setting; learn and apply key principles of scrum methodology in an agile environment; learn and apply project management techniques; demonstrate proficiency with Github developer repository; learn and demonstrate fundamentals of Amazon Web Services; demonstrate a high-level understanding of the system design of a web software project; understand version control systems and why they are important in team software development environments; demonstrate ability to produce clean, structured, well-documented code based on specifications. Students will also demonstrate proficiency in Student Affairs’ Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with approximately nine hours of mandatory UC-employee training will prepare the students for success in their current role and prepare them for future professional settings.
Students participating at Level 3 must complete 300 experience hours to be eligible for promotion to Level 4.
SCES ASSESSMENT MISSION STATEMENT: Foster the professional growth and development opportunities via four levels of employment increasing in responsibility for UCI undergraduate and graduate students preparing for success in their current employment and in future professional settings.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
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Click Here for Details
|
2022-2023
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Yes
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The Level Up Program (UNIT PROGRAM)
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ASSESSING 2022-23 (UNIT OUTCOME): The previous assessment year (2021-22) identified opportunities for improving The Level Up Program software. The software is data rich but information poor. Providing administrators user-friendly ways to search, sort, filter, print, share, save, and compare vast amounts of data is needed. In addition to the opportunities identified in 2021-22, at least 61 product improvements to the front-end and back-end combined have been identified as being either on the backlog, in design, or handed off to developers. That is to say that at least 61 product improvements are somewhere in the production pipeline--but none of them have been started yet for the current assessment year. These improvements range from easy, low levels of effort to medium and high levels of effort. These 61 product improvements result from user suggestions (primarily administrative users) and general business objectives. Improvements to this software can be measured by the percent of completed mock-ups (design work) and the percent of deployments (development work) with more weight given to the number of deployments. Because The Level Up learning management system is an important tool in managing learning outcomes, it will be the object of analysis for a multi-part CAS Self-Assessment. This assessment will use "Work Forms A-E," which are heavily based on CAS Self-Assessment Guidelines for Assessment Programs (2019). The results are expected to lead to actionable improvements to The Level Up software but also to The Level Up program.
MISSION STATEMENT: Foster the academic, social, and cultural mission of the university with student involvement and development opportunities via employment and mentoring outside the classroom in a world-class facility offering year-round conference and event production services.
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Professional & Administrative Skills
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Click Here for Details
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2022-2023
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Yes
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The Level Up Program Mobile Developers
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ASSESSING 2022-23 (MOBILE DEVELOPMENT): Students participating in The Level Up Program at Levels 3 and 4 as an IT Mobile Developer will learn and apply the OKR method of goal-setting; learn and apply key principles of scrum methodology in an agile environment; learn and apply project management techniques; demonstrate proficiency with Github developer repository; learn and demonstrate fundamentals of Amazon Web Services; demonstrate a high-level understanding of the system design of a mobile software project; understand version control systems and why they are important in team software development environments; demonstrate ability to produce clean, structured, well-documented code based on specifications. Students will also demonstrate proficiency in Student Affairs’ Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with approximately nine hours of mandatory UC-employee training will prepare the students for success in their current role and prepare them for future professional settings.
Students participating at Level 3 must complete 300 experience hours to be eligible for promotion Level 4.
MISSION STATEMENT: Foster the academic, social, and cultural mission of the university with student involvement and development opportunities via employment and mentoring outside the classroom in a world-class facility offering year-round conference and event production services.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
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|
Click Here for Details
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2022-2023
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Yes
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The Level Up Program for Finance
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ASSESSING 2022-23 (FINANCE): Students participating in The Level Up Program at Level 2 on the Finance Team will learn and apply Student Center billing and invoicing policies and procedures in addition to practicing back-office administrative tasks and demonstrated competency with Microsoft Word and Excel. Students will also demonstrate proficiency in Student Affairs Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with approximately nine hours of mandatory UC-employee training will prepare the students for success in their current roles and prepare them for promotion to Level 3 of the four-level program.
Students must complete 450 hours of experience at Level 2 to be eligible for promotion to Level 3.
MISSION STATEMENT: Foster the academic, social, and cultural mission of the university with student involvement and development opportunities via employment and mentoring outside the classroom in a world-class facility offering year-round conference and event production services.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
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Click Here for Details
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2022-2023
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Yes
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The Level Up Program for Marketing
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ASSESSING 2022-23 (MARKETING): Students participating in The Level Up Program at Levels 1 and 2 as a Marketing Specialist will learn and apply best practices for proofreading and copyediting advertising copy; learn and apply best practices for project trafficking; learn and apply brand identity and style guidelines for original design work; learn and apply best practices on social media channels; provide reliable large-format printing services; and learn and apply systems for project and time management. Students will also demonstrate proficiency in Student Affairs Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with approximately nine hours of mandatory UC-employee training will prepare the students for success in their current roles and prepare them for promotion to Level 3 of the 4-level program.
Students must complete 250 hours of experience at Level 1 and 200 hours of experience at Level 2 to be eligible for promotion to Level 3.
MISSION STATEMENT: Foster the academic, social, and cultural mission of the university with student involvement and development opportunities via employment and mentoring outside the classroom in a world-class facility offering year-round conference and event production services.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
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|
Click Here for Details
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2022-2023
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Yes
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The Level Up Program for Event Services
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ASSESSING 2022-23 (EVENT SERVICES): Students participating in The Level Up Program at Levels 1 and 2 as a Reservation Specialist will learn and demonstrate proficiency with event intake and management systems; learn and demonstrate proficiency with event diagraming software; and learn and demonstrate proficiency with DocuSign for managing electronic event agreements. Students will also demonstrate proficiency in Student Affairs’ Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with approximately nine hours of mandatory UC-employee training will prepare the students for success in their current role and prepare them for promotion to Level 3 of the four-level program.
Students must complete 250 hours of experience as an Event Planner Assistant and 250 hours as a Summer Conference Assistant at Level 2 to be eligible for promotion to Level 3.
MISSION STATEMENT: Foster the academic, social, and cultural mission of the university with student involvement and development opportunities via employment and mentoring outside the classroom in a world-class facility offering year-round conference and event production services.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
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Click Here for Details
|
2022-2023
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Yes
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The Level Up Program for IT Tech Support
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ASSESSING 2022-23 (IT TECH): Students participating in The Level Up Program at Levels 3 and 4 as an IT Tech will demonstrate basic understanding of AWS fundamentals; demonstrate basic understanding of event management software; demonstrate basic understanding of Microsoft Outlook; provide conference attendees with Wi-Fi, laptop, and presentation support; demonstrate understanding of computer workstation networks; provide desktop computer, internet, and printer support. Students will also demonstrate proficiency in Student Affairs’ Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with approximately nine hours of mandatory UC-employee training will prepare the students for success in their current role and prepare them for future professional settings.
Students participating at Level 3 must complete 300 experience hours to be eligible for promotion Level 4.
MISSION STATEMENT: Foster the academic, social, and cultural mission of the university with student involvement and development opportunities via employment and mentoring outside the classroom in a world-class facility offering year-round conference and event production services.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
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|
Click Here for Details
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2022-2023
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Yes
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The Level Up Program for UI/UX Design
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ASSESSING 2022-23 (UI/UX Design): Students participating in The Level Up Program at Levels 3 and 4 as a UI/UX Designer will learn and apply the OKR method of goal-setting; learn and apply key principles of scrum methodology in an agile environment; learn and apply project management techniques; learn and apply heuristic principles of UI/UX design; learn and apply fundamentals of UI/UX design. Students will also demonstrate proficiency in Student Affairs’ Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with approximately nine hours of mandatory UC-employee training will prepare the students for success in their current role and prepare them for future professional settings.
Students participating at Level 3 must complete 300 experience hours to be eligible for promotion Level 4.
MISSION STATEMENT: Foster the academic, social, and cultural mission of the university with student involvement and development opportunities via employment and mentoring outside the classroom in a world-class facility offering year-round conference and event production services.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
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|
Click Here for Details
|
2022-2023
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Yes
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The Level Up Program Web Developers
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ASSESSING 2022-23 (WEB DEVELOPMENT): Students participating in The Level Up Program at Levels 3 and 4 as an IT Web Developer will learn and apply the OKR method of goal-setting; learn and apply key principles of scrum methodology in an agile environment; learn and apply project management techniques; demonstrate proficiency with Github developer repository; learn and demonstrate fundamentals of Amazon Web Services; demonstrate a high-level understanding of the system design of a web software project; understand version control systems and why they are important in team software development environments; demonstrate ability to produce clean, structured, well-documented code based on specifications. Students will also demonstrate proficiency in Student Affairs’ Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with approximately nine hours of mandatory UC-employee training will prepare the students for success in their current role and prepare them for future professional settings.
Students participating at Level 3 must complete 300 experience hours to be eligible for promotion Level 4.
MISSION STATEMENT: Foster the academic, social, and cultural mission of the university with student involvement and development opportunities via employment and mentoring outside the classroom in a world-class facility offering year-round conference and event production services.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Cognitive complexity; Practical competence
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Professional & Administrative Skills
|
|
Click Here for Details
|
2022-2023
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Yes
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The Level Up Program for Operations
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ASSESSING 2022-23 (OPERATIONS): Students participating in The Level Up Program at Level 1, 1A and 1B on the Operations Team will learn and demonstrate proficiency in multiple areas of event strikes and setups; learn and apply knowledge of digital and analog audiovisual PA systems and event technology; learn and demonstrate an understanding of emergency evacuation procedures; and learn and demonstrate basic customer service. Students will also demonstrate proficiency in Student Affairs Learning Dimensions one through four (Problem Solving; Professionalism; Teamwork; Communication). This combined with over 10.5 hours of mandatory UC-employee training will prepare the students for success in their current roles and prepare them for promotion to Level 2 of the four-level program.
Students must complete 75 hours of experience at L1A and an additional 150 hours of experience at L1A or L1B to be eligible for promotion to Level 2.
MISSION STATEMENT: Foster the academic, social, and cultural mission of the university with student involvement and development opportunities via employment and mentoring outside the classroom in a world-class facility offering year-round conference and event production services.
STUDENT AFFAIRS LEARNING DOMAIN: Professional and Administrative Skills
CAS DOMAINS: Knowledge acquisition, construction, integration and application; Practical competence
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Professional & Administrative Skills
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2020-2021
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Yes
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The Level Up Program (Levels 1 and 2)
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Students participating in The Level Up Program levels 1 and 2 will demonstrate customer service and other professional and administrative skills needed to function effectively in their respective departments (media services, audiovisual services, operations, finance, HR, IT, maintenance, or event planning) now and in future professional settings. Students in media services and IT roles will provide direct evidence of learning via customer-facing products such as software applications and film and media products. Students in events services will provide evidence of learning via a pre test during onboarding and and post test as they progress through various levels of experience.
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Professional & Administrative Skills
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2019-2020
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Yes
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The Level Up Program (Levels 1 & 2)
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Students participating in The Level Up Program levels 1 and 2 will demonstrate customer service and other professional and administrative skills needed to function effectively in their respective departments (media services, audiovisual services, operations, finance, HR, IT, maintenance, or event planning) now and in future professional settings.
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Professional & Administrative Skills
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Click Here for Details
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2018-2019
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Yes
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The Level Up Program (Levels 1 and 2)
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Students participating in The Level Up Program levels 1 and 2 will demonstrate Professional and Administrative skills needed to function effectively in their respective departments (media services, audiovisual services, operations, finance, HR, IT, maintenance, or event planning) now and in future professional settings.
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Professional & Administrative Skills
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2017-2018
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Yes
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Student Leveling Program Levels 1 and 2 of 4
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Students participating in the Professional Development Leveling Programs levels 1 and 2 will demonstrate Professional and Administrative skills needed to function effectively in their respective department (media services, audiovisual department, operations, finance, HR, maintenance, or event planning) now and in future professional settings.
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Professional & Administrative Skills
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2023-2024
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Yes
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The Level Up Program (Color Code and CliftonStrengths Gallup)
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The Level Up Program CliftonStrengths (UNIT PROGRAM)
Personal Responsibility
150
ASSESSING 2023-24 (CliftonStrengths and Color Code Personality) (UNIT OUTCOME): Students participating in The Level Up Program at Level 1 will learn the keys to quality service by reading the Student Center’s Approach to Quality Service Handbook and then passing a 10-question quiz with a score of at east 80%. Whereas this was accomplished in the 22-23 assessment period, the test will now be moved into The Level Up LMS for improved record keeping and administration. This will also improve SALO reporting at year’s end.
Many students participating in leadership roles will identify their top strengths and most dominant talents as defined by the CliftonStrengths Assessment. Whereas it is believed that this type of self awareness in how students think, feel, and behave correlates to a more engaged, productive, happier, and healthier work life and prepares these students for leadership roles, this year’s assessment will focus less on deployment (that has been accomplished) and more on recording and reporting strengths in the Level Up software.
MISSION STATEMENT: During the 22-23 assessment period, as a results of the CAS SAG evaluation of tour assessment program, SCES developed a mission statement specifically for the assessment program.
SCES LO MISSION STATEMENT: Foster the professional growth and development opportunities via four levels of employment increasing in responsibility for UCI undergraduate and graduate students preparing for success in their current employment and in future professional settings.
During the 22-23 assessment period, Student Affairs completed an update to their mission statement. Therefore, SCES plans to continue the work by updating theirs in the 23-24 assessment period. When this happens, the SCES LO Mission Statement will be re-evaluated.
STUDENT AFFAIRS LEARNING DOMAIN: Personal Responsibility
CAS DOMAINS: Intrapersonal Development; Interpersonal Competence
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Personal Responsibility
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2022-2023
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Yes
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The Level Up Program CliftonStrengths (UNIT PROGRAM)
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RE-ASSESSING 2022-23 (CliftonStrengths) (UNIT OUTCOME): Students participating in The Level Up Program at Level 3 or above will identify their top strengths and most dominant talents as defined by the CliftonStrengths Assessment. Whereas it is believed that this type of self awareness in how students think, feel, and behave correlates to a more engaged, productive, happier, and healthier work life and prepares these students for leadership roles, this year’s assessment will focus on deploying and recording the CliftonStrengths assessment consistently to all L3s and above. In the previous assessment year, it was believed to be the case that 100% of all students participating at L3 or above received this individualized assessment, but more was needed in systematically verifying that this assessment was completed. That will be the primary focus during this re-assessment period. Assessment devices include the StrengthsFinder 2.0 book and students’ self-reporting their strengths using The Level Up Program software or other means.
MISSION STATEMENT: Foster the academic, social, and cultural mission of the university with student involvement and development opportunities via employment and mentoring outside the classroom in a world-class facility offering year-round conference and event production services.
STUDENT AFFAIRS LEARNING DOMAIN: Personal Responsibility
CAS DOMAINS: Intrapersonal Development; Interpersonal Competence
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Personal Responsibility
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Click Here for Details
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2021-2022
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Yes
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The Level Up Program
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Student Center & Event Services (SCES) student employees participating in the Student Center's mandatory learning and development system called The Level Up Program at level 3 or higher will be assessed in the area of "Personal Responsibility,"a UCI Student Affairs Learning Domain that aligns with the "Intrapersonal development" and "Interpersonal competence" student outcome domains put forth by the Council for the Advancement of Standards. When students promote to level 3 or higher, they are expected to complete the CliftonStrengths Assessment (formerly StrengthsFinder 2.0). The assessment helps students identify and develop their top strengths and most dominant talents. This type of self awareness correlates to a more engaged, productive, happier, and healthier work life and prepares these students for leadership roles. The students' talents are assessed using the CliftonStrengths online assessment and required reading.
Mission Statement:
Foster the academic, social and cultural mission of the university with student involvement and development opportunities via employment and mentoring outside the classroom in a world-class facility offering year-round conference and event production services.
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Personal Responsibility
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Click Here for Details
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2021-2022
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Yes
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The Level Up Program
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All newly hired SCES student employees will participate in the Student Center’s mandatory learning and development system called The Level Up Program. As part of the program, students are assessed in the area of “Personal Responsibility,†a UCI Student Affairs Learning Domain that aligns with the “Intrapersonal development†and “Interpersonal competence†student outcome domains put forth by the Council for the Advancement of Standards. During the onboarding process, each student is required to take a 40-question personality assessment called the Personality Code (formerly called Color Code), developed by Dr. Taylor Hartman. The assessment categorizes each student into one of four driving core motives. This personality assessment differs from Myers-Briggs and other similar personality assessments. The Myers-Briggs assesses current, learned, and sometimes changing character traits. The Personality Code assessment probes the unchanging, driving motivation of each individual. The assessment aids students in understanding what they do, why they do it, and how to relate to others personally and professionally. All new hires participating in The Level Up Program at level 1 will receive a basic assessment and information. Some students who participate in the program at levels 3 or 4 may receive a full, comprehensive assessment and report that prepares them for leadership roles. Learning in this area is assessed by a post-only assessment of students' self awareness and knowledge. This knowledge is reinforced through workplace discussions about team building and conflict resolution.
Mission Statement:
Foster the academic, social and cultural mission of the university with student involvement and development opportunities via employment and mentoring outside the classroom in a world-class facility offering year-round conference and event production services.
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Personal Responsibility
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